Privacy Policy

Last Updated: 26 August 2026

At GlowSync, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

Full name
Billing and shipping address
Mobile number
Email address
Payment and transaction information
Order details
Information you provide when contacting our customer support
Website usage and technical information, such as IP address, browser type, device information, and pages visited

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and communicate order details
Process payments and refunds
Provide customer support
Send order updates and important service notifications
Improve our website, products, and services
Prevent fraudulent or unauthorized transactions
Comply with applicable laws and legal requirements
Send promotional communications where permitted by law and, where required, with your consent

3. Payment Information

Payments made through our website may be processed by third-party payment gateway providers.

GlowSync does not intentionally store your complete debit card, credit card, UPI, or other sensitive payment credentials on its own servers. Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Keep items in your shopping cart
Understand how visitors use our website
Improve website performance
Support analytics and marketing activities

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers when required to operate our business, including:

Payment gateway providers
Shipping and courier partners
Website hosting and technical service providers
Analytics and marketing service providers
Customer support providers

These parties may only receive information necessary to perform their services.

We may also disclose information when required by law, government authorities, courts, or law-enforcement agencies.

6. Shipping and Delivery

To deliver your order, we may share relevant information such as your name, phone number, address, and order details with our logistics and courier partners.

This information is used solely for purposes related to order processing and delivery.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

Completing transactions
Providing customer support
Maintaining business and accounting records
Resolving disputes
Preventing fraud
Complying with applicable legal and regulatory requirements

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Third-Party Websites

Our website may contain links to third-party websites, payment providers, social media platforms, or other services.

GlowSync is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Your Rights

Subject to applicable laws, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Withdraw consent where processing is based on consent
Raise a concern regarding how your information is handled

To exercise these rights, please contact us using the details provided below.

12. Marketing Communications

If you have provided your consent or where otherwise permitted by applicable law, we may contact you regarding products, offers, promotions, or updates.

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any changes will be posted on this page with an updated Last Updated date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: GlowSync
Email: glowsync001@gmail.com
Phone: 9405731269
Business Address: flat 407 om avaneesh apartment koradi naka Nagpur Maharashtra

By using our website, you acknowledge that you have read and understood this Privacy Policy.